Gérant immobilier / professionnel
Shoreline Properties, Inc.
Salle(s) de bain
It was okay but not Sunset Island standards
The property is for sale, which we were unaware of, and because of that, you can tell that the owners haven't put as much attention in to the place. It was clean but compared to our other friends units who were staying in the same building for the same price, ours was pretty minimal.
We are sorry to hear you did not enjoy your stay. We take customer feedback very seriously. We will gladly forward your concerns to the owner and discuss updates and renovations with them. Additionally, we keep maintenance on staff until 10pm every day and cleaners on staff until 8pm on check-in days in case things like this occur. You are more than welcome to give us a call to request assistance with maintenance or a re-clean. We would love to help you find a place that better fits your needs for next year.
This was our 4th stay at Sunset Island. Overall, the unit was ok. The rug was filthy and stained.
The unit was clean and all appliances were in working order. It would have been nice to have a table and comfortable chairs on the patio. Also, the unit itself had a bad smell as if smokers lived there. The odor could have been coming from the filthy rug.