4 chambres, 4 bains, 12 couchages
Gérant immobilier / professionnel
- anglais, espagnol
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Spend your money elsewhere
Overall, a gross property. Upon check in, just to name a few things, there were cockroaches in the guest house, it smelled awful, there were maggots in the grill, the internet didn’t work, there was a film over all of the bathrooms, mirrors were missing, there were stains over the decks, the furniture was broken, the freezer was broken, the smoke detectors would go off at all hours of the night. These are just a few of the things we dealt with.
While I will say the property managers at least responded quickly to the concerns we addressed, if we addressed everything we would have spent our entire vacation at the house waiting for people to show up to fix things. So we only emailed about pressing matters.
Also, not an easy walk to the beach with small children or senior citizens. While we once timed it, it can be done in around 10 minutes for a healthy individual, it took 20 for my 70 year old (otherwise healthy) mother.
The property is also so close to your neighbors you can hear them going to the bathroom.
I would not stay at this property again.
Angela, We are very sorry that you ran into these problems during your stay. The last thing we want is for you to have a bad experience while on vacation. I am happy that we were able to fix most problems while you were in house. All Items were put into work orders and have been taken care of. We hope that your travels bring you back soon. Thank you for choosing Ocean Reef Resorts
Not Pet Friendly, but Exactly as Advertised!
This property is listed as "Pet Friendly" but it is not. Other than that, it was exactly as advertised. The neighborhood was beautiful, and had very easy access to the beach with it only being across the street. It was centrally located to surrounding entertainment. The property manager could stand to hire a better cleaning service. It was not necessarily dirty, but you could tell that only the bare minimum was done, and some stuff was forgotten. I did like that it was a lot of space for the amount of people it sleeps.
We are thrilled to hear that you enjoyed your vacation! We hope that your travels bring you back soon. Thank you for choosing Ocean Reef Resorts
I wouldn’t book this home again ..
Upon arrival this home was unpleasant , there were nats, dead tree roaches and bugs on our mattresses ...The home also had a Oder like it hadn’t been cleaned and was just sitting ! I would not suggest this home for rental property !!!
Valencia, We are very sorry to hear that you ran into these problems during your stay. In the future please give us a call if problems arise so that we may have them taken care of to avoid your vacation being in the dumps! Hope to see you again soon. Thank you for choosing Ocean Reef
The property was amazing!
The experience was wonderful! We had an issue with roaches, theybsent someone out immediately to spray! We also had an internet issue the day before we left, and again, they sent someone immediately! We would definitely recommend this property and the property managers! Just as an FYI, there was a torn mattress on the third floor loft and the front and back door were widenipen when we arrived! We informed property mgmt immediately!
Lori, Thank you for your feedback. We are pleased to hear that you enjoyed your stay. Give us a call when you would like to start planning your next trip to the beach!
My family and I come to destin all the time, we usually stay in Miramar, but always with Ocean Reef. This home was above and beyond expectations. It fit all of our needs and was in a perfect location to walk to the beach or a quick car ride to the Destin Commons. We will be back soon :)
Thank you for your feedback! We are pleased to hear how much you enjoyed your recent stay at "Beachy Keen" by Ocean Reef Resorts - please let us know when your travel plans bring you back to Destin!
A tad disappointed
They had roaches during the whole visit in the kitchen area. Both televisions upstairs were not working upon arrival. We did have a note (which could've been placed in a more visible area) saying they would be there to repair it on July 5th. No one came the whole time; therefore, both televisions remained broken. My husband called and I also called ocean reef to see about this issue. We both left messages and no one returned our calls. Place was nice but could be updated for the price we paid. Lots of room and loved all the back doors and pool area. Outside table was shady to eat dinner. The place was just like the pictures online. We were just very disappointed with the lack of communication from the realty, roach issue, and televisions not working properly during the entire visit. Loved the fact that it was pet friendly and didn't smell like pets were present.
We want to thank you for staying with us and also want to apologize for the gap in communication. We have addressed this issue and beefed up our staff for next year so that we can better assist our guests. Please note that our area is indigenous for Palmetto Bugs which look very similar to Cockroaches. They tend to be found around areas that have palm trees and other types of plants. We do quarterly Pest Control on all of our properties but we have address this with our Pest Company so that the matter can be resolved. The televisions not working may have been related to the upgrades that the local cable companies did over the summer which upgraded all properties to a digital signal. We have since sent maintenance to the property to fix that as well. We hope that you choose to come back and visit our beautiful beaches here on the Emerald Coast and look forward to seeing you next year.