7 chambres, 7 bains, 16 personnes
Gérant immobilier / professionnel
Salle(s) de bain
Soirées/évènements non autorisés
Adaptée aux enfants
Âge minimum du vacancier principal:25
Les réservations annulées ne seront pas remboursées.
Great place for families.
Beautiful property, great amenities, with easy beach access
Thank you for taking the time to provide feedback. We're glad to hear you enjoyed your stay. We hope you will stay again.
Great family getaway
We had a very amazing experience, we loved the house and hope to be able to go back again next summer. The house is in a very private and peaceful community, and steps from the beach. The beach was beautiful ! The water and the sand was super clean. Only con was there was a few damaged items in the house. Overall the house has everything you need for a wonderful beach vacation.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at Camelot. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Even though the home wasn’t as clean as we expected we adjusted. The pool had not been cleaned upon arrival and was full of frogs, etc. they came and skimmed the top and three days later came again to clean. I have an eye infection due to the pool water I believe. As we bought and prepared to cook on the grill we realized it didn’t work. They came out twice to check it and said it was out of gas but never put any gas in the grill. We just excepted that too. Then on Thursday evening after finding as bite on our daughter in laws leg we realized it was a bed bug bite. We inspected their bed and found two crawling then we inspected other bed finding bed bug stains on another bed. We called first thing Friday and the company came and verified yes we did indeed have bed bugs!! Totally not acceptable!!! He instructed us to scrub all the suitcases and put every stitch of clothes into the dryer for 45 minutes. We spent the next 24 hours cleaning clothes for 15 people. The kitchen garbage can smells like a sewage. We were not compensated at all!!! This is not acceptable. We have recently retired and hoping to treat our family to a wonderful vacation and it turned into a nightmare. Thankfully we are almost safely home. The house has so much potential and is not being maintained very well. We are hoping that you will compensate us as we paid a lot of money for this vacation.
We are utterly and completely sorry for your recent experiences during your stay. This is not what we ever want our guests to expect when coming to us for there vacationing rental needs. We appreciated your patience as we quickly made strides to address the issues and get you properly situated and enjoying your vacation. Understanding your frustrations, we are fully committed to going through the proper channels to make sure that this does not happen again. As we continue to discuss the issues with you to see how we can make things right for you, we happily put our best foot forward and take the necessary actions to resolve the problems in question. Again, we do thank you for sharing your comments with us and giving us the time and opportunity to rectify everything for you.
Great space, lost on the small details and fees
The house itself is great! Lots of space and great amenities, and it was great to have the feel of a house for our stay. It was great that we were so close to the beach and had easy access. The location was lovely and private, yet made it easily accessible to 95 for day trips to Daytona and St Augustine without feeling so close to the highway. That being said, they lost us with the small details. The beds and pillows weren't particularly comfortable, and some accent pillows were ripped. None of the showers had good water pressure. The picture on the projector in the theater was so jumpy and blurry that it was unwatchable; it was also great to have so many TVs for the downtime, but too many remotes made them difficult to navigate. The shuffle board table had no silica sand to be able to actually play. It also wasn't clear in the ad that neither the hot tub nor the pool would be heated if it was below 55 degrees. Unfortunately, it was unseasonably cold for our visit, so we were unable to enjoy the pool or hot tub at all. Things of that level were below expectations. Then there were the fees. There are all sorts of "nonrefundable deposits" when you book that aren't in the price as advertised, plus warnings for penalty fees everywhere. For example, we had to take the trash downstairs on trash day, but there's a $300 fee if you take it to the curb. Plus signs in almost every room reminding of the $500 fee for smoking. It all just took away from the relaxation of the stay.
We appreciate you for taking a moment to share your feedback with us. Understanding that were things that left you disappointed, we truly apologize as that was not our intent. If there was anything that we could have done to make your stay a bit more relaxing, it would have been our pleasure. Bedding is always tough as we know that each guest have different preferences but we can definitely look into what can be done to make the stay more comfortable for everyone. Fully committed to addressing each of your concerns, we will review and reassess with our team so new items may be implemented for guest enjoyment. It can be frustrating when unexpected things arise but we do provide our guests with a breakdown of the costs prior to booking. We apologize if this was overlooked as all the details are stated in your final agreement before completion. Please know that the notices were not to add insult but to prevent any incidents that would result in any issues. We truly are sorry if this was unsettling for you and we will do our due diligence to ensure that going forward the details are clear regarding the home. Again, we thank you for your comments and if you ever find yourself in the area, do not hesitate to give us a call.
The property was perfect for our family. We had a great time!
This was a perfect place for our children and grandchildren to celebrate my husbands birthday. It was hard to figure out how to heat the pool and spa, but we did manage to do so. The pool is private and the house is a short walk to the beach. We had a wonderful time and would consider returning!
Our Golf Trip
Great house and location for 12 Golfers.
The house was clean and plenty of room.
Theater Room was great.
Will book again.