Gérant immobilier / professionnel
Gérant immobilier / professionnel
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:21
Occupants maximums:4 (peut accueillir jusqu’à 2 adultes)
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100%.
Okay. I make reservations with VRBO. When I get to the foreign country SUDDENLY my VRBO is in the hands of CASAGO. WHERE IS CASAGO!?!!?!??!?!?! I call CASAGO. He says he will send a map to me >>> He NEVER DID!!!!
I find a CASAGO BUT it isn't the right one. They give me CRAPPY DIRECTIONS. We wander trying to find the OTHER CASAGO. After an hour we go back to first CASAGO. I provide a MAP to find other CASAGO. We get close but there is NO SIGN!!!!! I go into building and find proper people and all went fine after that. ARGHHH! Not the way to start a vacation!
The other reviews made me hesitant to select this room however we found nothing wrong with it. Hot water worked, bed was comfortable, room was clean and cute. The balcony offers a beautiful view of the ocean. Just perfect. The only complaint was that we did not have internet in the room, but I didn't really want to waste my stay being on a computer anyway.
We really did enjoy the property, the AC was working perfectly! The Bathroom was spacious and clean. Master Bed was quite comfortable. TV in living room was missing an operational remote, but gave us a nice selection of channels. Kitchen was well stocked with necessities for cooking and eating. Fridge was plenty big enough.
We really did miss the Wi-Fi ... what was available to us did not make it up to the fourth floor... lobby really is were it work the best. Which doesn't have AC.
The sleeper sofa is starting to break down - not only as a bed (missing or stretched springs) but to sit on it - it is very soft and you sink quite a bit. We did have to ask for sheets for the sleeper - there were none in the unit.
Maid came every day to bring laundry soap - you do your own towels..... TP and Paper Towels.
We would love to stay again and hope to get better wi-fi and sofa!
My wife really wanted to go to Purerto Penasco for her birthday . Some of our friends had gone and they said it was a great time. I went to VRBO and looked at what was available. I had a co-worker who had stayed at the resort and said it was ok so I booked a condo.
We checked in at the office and it was pretty seamless. The office was clean and the staff were friendly and helpful.
We got the room and it was pretty much what we expected. Small but very functional. The bedroom had a nice king that was in good shape. The living room and kitchenette were clean. . The kitchen was ok and there were a few essentials that you would expect to cook and eat with. We had a nice view from the balcony and the grounds looked well kept.
The sofa was in terrible shape. The covering was worn badly and there were literally patches of cloth peeling off and torn. The bathroom ok at first inspection but on closer look there was what looked like a blood stain above the toilet and there was a purplish-red splatter stain on the left side of the toilet. When we pulled out the sofa sleeper it was covered in a thin white linen that literally reeked of urine. Sure enough it was not only on the sheet but on the mattress. We ended up all sleeping in the bedroom and my son and I on the floor; thankfully I had brought sleeping bags and pads.
In the morning I tried to take a shower around 8 am, and no hot water.
I tried to go down and talk to the staff at the office in the condo complex at 9 am but they were not in. The posted sign said 9am. I went over to the office and the staff were very helpful and refunded our remaining balance. Unfortunately however, there was nothing for us to rent other than a 190 dollar a night hotel and that just did not work for us. We ended up leaving and going back to the states to camp out . I noticed that the clientele at this place was primarily Mexican tourists and retired people. The pool was very loud and busy.