2 chambres, 2 salles de bains, (6 personnes) vue sur la marina, club de plage payant adhésion sociale
Gérant immobilier / professionnel
- anglais, espagnol
Salle(s) de bain
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Les réservations annulées ne seront pas remboursées.
This was our fifth stay in Paradise Village and our first time at the Grand Marina Villa's. The location of the complex and the room is excellent which is why I rated it as high as I did. First impression of the room is that it smelled, yeah I know its Mexico, but it smelled very much like cat pee. Furthermore, the smell permeated everything in the room including the towels (it was odd though that after we washed the towels they didn't smell). This room has been well used without upgrades including painting. The room did not feel clean and things like the unchanged moldy coffee filters in the coffee pot were rather disgusting. The owners appear to do the absolute minimum for their guests as the only things supplied in the room were left by previous guests. No soap, NO TOILET PAPER (rolls had about a quarter left on each one when we arrived-none in storage). I guess I should speak for a moment on the greeting we received by Ralph when we arrived. We had previously given our flight arrival time to Nelida and our flight arrived on time, we had a van waiting for us at the airport which delivered us directly to the condo. Upon entering the room Ralph angrily stated that we were two hours late and he had been waiting for us all that time. Not our fault Ralph, get your times strait!...Anyway that's it in a nut shell, sorry I can't give a more positive review.
Hello. I am so sorry to hear that you had a bad experience, regarding the cleaning. We will pay more attention to the cleaning and look what we can do to improve the condo. If you did not have soap or toilet paper, at your entrance you need to report it. We provide the initial soap and toilet paper and also when is the cleaning day. If you need more then you need to buy it.
Thank you for your stay.
We loved the view of the canal, mountains, pool and gardens and the serene, peaceful atmosphere. Never got tired of looking out at the pretty view. Swam in the pools everyday, enjoyed the Playa Royale beach club and played in the warm ocean waves. Antonio is one of the security staff at the front gate who always met us with a smile and was always happy to help (when our plane was two hours late - he called Ralph to let us in, when we didn't have a lighter for the bbq - he loaned us his, when we left our key in the room - he called admin for us to borrow their key, calling for taxis, etc). We have been owners at Paradise Village for 20 years but I think this was my favorite stay - felt like we had the whole pool to ourselves - never had to worry about finding a place to sit or noisy guests. Really enjoyed talking to other owners here. A really nice community of people. We will definitely be back.
Thank you so much for your kind review. It is very helpful to listen what the guests thinks. This is really a piece of Paradise.
Hope that you can comeback soon.
Enjoyable and Relaxing
This was our first time staying at Nuevo Vallarta and Grand Marina Villas. There is a lovely restful view of the pool and marina from the balcony of this unit. There are 2 pools at the complex and you can use either one. One has a hot tub. The unit was clean and comfortable with everything we needed. The area is very safe and the guard at the gate is extremely helpful. This unit comes with a Sports Club pass and not all units offer this which is a bonus, as it gives you direct access to the beach. The owners were great and easy to communicate with.
We would definitely stay here again.
Jack and Jenny
We enjoyed our stay at Grand Marina Villas. The view of the pool and marina is lovely. This is a peaceful spot to relax. We were there when the area was very busy, yet not overcrowded at the condo. Booking was very easy. The condo is clean and comfortable. A great spot for a short walk to restaurants, shops, banks, and grocery. We bought beach club passes to spend some days on the beach, and then return to our pool. The pool was a comfortable temperature. Antonio is so helpful and friendly! The gentlemen at the security gate order taxis and help with the shuttle schedule. We would love to return!
Bill, CarolynClif & Marlene
We had a great stay at your unit! Everything went smoothly from the initial reservation to the
check-out! Everyone was very polite and helpful during our stay. The unit was very clean and nicely appointed with a great overview of the pool and marina. The landscaping was immaculate and everything in good repair. A great place for a quiet relaxing vacation!
GREAT LOCATION ET SERVICES resort complet.