Cottage, 2 chambres à coucher, 1 Salle de bain, (pour 5 personnes)
Gérant immobilier / professionnel
Salle(s) de bain
Les réservations annulées ne seront pas remboursées.
Noisy as expected due to the closeness of the road. Not expected though, was the rubbish and recycling left from previous guests in the kitchen, soap leftovers in the shower box - with an additional bag of left -over scraps in a bag ( just in case you desired more!! ) Dirty and dusty linens. A TV system that barely worked, required a page of instructions to turn it on - remotes hidden on pelmets so you could not access the TV to begin with - and finally a lovely page of instructions telling you what you were not allowed to do. Welcoming ... I think not!
We have rented our cottage out for the past 19 years and have never received a review like this ...ever. We are disappointed and saddened by it, as we pride ourselves in offering a clean , comfortable and affordable unit to stay in beautiful Ohope Beach. I work very hard to insure that the cottage is fully serviced , clean and ready for guests as they arrive. As we live on the same property we try to assist guests in any way to make their stay enjoyable and to ensure that their needs are addressed as soon as possible. The cottage is on a main road as stated in the brief . The road is busy over summer but the traffic definitely quietens down in the evenings.The rubbish that was accidentally left in the bin in a cupboard, was an oversight an I apologize profusely for that. The soap will be sorted immediately and I apologize for that as well.We offer 2 types ;liquid and a cake of soap.... now we will do small fresh cakes of soap and liquid in the future.All the linen is laundered after every stay and all towels and sheets clean and tidy.The tv is a constant problem as guests fiddle with the remotes and make it hard for future guests.We will get the tv technician in to look at it be assured. However we always attend to any problems straight away and constantly endeavor to have it correctly set and ready to view.
The small checklist of tips for guests sits on the coffee table to assist them during their stay...it's only meant to assist.
So I hope this will clarify that we as owners of the cottage always aim to offer a clean , tidy, attractive unit to rent right beside the beach. We definitely have our guests best interests at heart.We take pride all the very happy guests we have had over the past 19 years.
Great access to beach - nice cottage
Lovely little cottage with great beach access. Have stayed here before and would happily stay again. Would be good if basics like salt and pepper etc were topped up.
Overall a cute little cottage
Tidy and very close to beach shops and all the action!
Had a wonderful 5 night's in beautiful Ohope. Bit of traffic noise but did not notice when we closed double glazed windows. Kath very friendly and welcoming.
THANK YOU JAMES ...you were a real pleasure to have .....considerate,tidy and respectful .come again anytime !
Kind regards Katherine Craig
Great little cottage
Great little place. Super-close to the beach. Short walk down to cafes and Cadera Mexican restaurant. Suited our family of four. Friendly helpful owners
THANK YOU VERY MUCH ...you were a real pleasure to have ...considerate , decent and friendly...come again anytime!!!!
Kind regards Katherine Craig