Where should I begin. I booked this home very quickly after we had to vacate the first place we were staying at due to bugs. After getting bitten up at night by what we were sure was bed bugs, we grabbed our stuff and ran. So imagine our horror when we arrived at this home and there were ants everywhere in multiple rooms, which I’m sure the owner knew about because there were ant traps, and a can of raid available. The owner seemed very friendly in the beginning. She even allowed us to check in early. And her home has a 4.8 rating, so it seemed great. But upon arrival I was trying to figure out how because along with the bug issue, there was also a bloody dead bug on one of the bedspreads, yes I have pics, the place is actually quite dated, and not exactly the cleanest, we took pictures of dirty toilets. So how in the world is it a 4.8, I’m really thinking that reviews have been removed, which is “allowed”. When I saw the state of the home we immediately asked for a refund, I could not chance another night in a bug infested home, we had just done that. The owner refused, stating that we had put one occupant down, my bad, it automatically put one when I refreshed and in my rush I did not notice. Nonetheless no one ended up staying, we booked accommodations elsewhere . Plus, if we’re talking about what was or was not mentioned, she didn’t mention her bug problem. I hoped that she would have enough integrity to at least credit us back half of our stay. But nope. VRBO was no help