3 chambres, 2. 5 salles de bains, 6 couchages
Gérant immobilier / professionnel
TurnKey Vacation Rentals
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Great family getaway
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
We loved it. It was the perfect amount of room for us and our four kids. It was fact, the carpets were still damp from just having been cleaned. The only thing I would have added is a griddle. Makes pancakes for four teens easier. Thank you! We will be back.
Hi Mike, Thank you for taking the time to leave us a review, and we are so pleased to hear you and your family enjoyed your time with us! We appreciate your feedback and for taking care of our home. Always remember that our guest hotline is available 24/7 should you ever need anything during your stay. You were lovely guests and we can’t wait to have you back! - The TurnKey VR Team
Don't leave things behind, or else it'll magically disappear
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Location is nice in a quaint golf course cabin/town home feel. We left $200 worth of gifts behind by accident, and of course they claimed there was nothing there. We notified them as soon as we arrived to the airport, - which included no other stops - and we knew exactly where we left the brown gift bag, after about 28 hours and numerous attempts to contact the "local team", they claimed it wasnt found.
Bruce, Thank you so much for taking the time to post this review. We're sorry that we weren't able to find the bag you left behind. Here at TurnKey, your feedback is highly valued, and although we do try our best to offer the most impeccable service possible, there are times we fall short of that. If there is anything else we can do for you, reach out anytime on our 24/7 guest hotline to let us know. -The TurnKey VR Team
My Teens gave me a high-five!
Our family of five had the best vacation ever! The resort is so fun! We highly recommend renting the bikes and going up and down the paved hills surrounding the golf courses. Upon entering the home my hardest to please teen...looked at me said "oh mom, you nailed this" and then gave me a high five. So if you are a parent of teens...you know this is major. Fun, close to anything we could imagine doing (tubing, dinning, biking, hiking, shopping). A great time was had!
On the overly critical side: The carpet is filthy and literally has 50+ stains on it (it did not smell bad and except cobwebs & the carpet everything was sparkling clean). The blinds were broken as if an animal had scratched at the front door. The bike tires were flat and unusable with no pump. The air conditioner has strict rules not to lower it beyond 80 degrees, so my coastal girls absolutely died in the August heat. I took pictures of the carpet... it actually didn't bother me as long as we didn't get charged for it ( and we did not). It almost helped me to relax a little, as I didn't feel like my children had to be so perfect. As far as the heat during the day...for us we went to the lovely pool to stay cool. I called Vrbo and let them know the condition upon arrival as to not be charged, and then we went on to the best vacation ever! No vacation is perfect and I can find a lot more wrong with my freshly cleaned house as I glance around.
I would absolutely recommend staying at this property! Just if you want to go for a family bike ride bring enough bikes for everyone...or rent the super cool ones like we did!
Thank you so much for your review and helpful feedback! We're so happy to hear that you and your family had a great stay with us. Please let us assure you that we are cleaning the carpet, the filters have been changed, the blinds have been replaced, and the bike tires have been inflated. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you're as comfortable as you can be during your stay. We can't wait to have you stay with us again! - The TurnKey VR Team
Unresponsive property management team
I contacted the property management team, Turnkey Vacation Rental, regarding non-working outlets in the master bath and half bath and they promised to send a person out to correct this issue. They failed to send a person one the day they promised. I contacted them again and they again promised to have the local team correct the issue. No one ever showed up. The second issue is that the carpet in the rental was heavily stained upon our arrival and there was a moldy/mildew smell. The property management team agreed to send the cleaning team out to address but again no one ever showed up.
Thank you so much for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration that we were unable to address it during your stay. Please be assured that we are looking into or have already fixed each issue. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Although not a great excuse, it looks like we dropped the ball here. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out at any time on our 24/7 guest hotline and let us know. -The TurnKey VR Team