Particulier / consommateur
Particulier / consommateur
Salle(s) de bain
Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 7 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
This pictures of this property do not represent the condition of the property, this place is a dump!
The description of this property is far from accurate, the owner mentions Grosse Pointe and Belle Isle in the description because if she put the actual location of the property no one would bother to look. This house is on a run down, boarded up and fallen down street. There are no canals in this part of the neighborhood as advertised. The property was overgrown with weeds, old treadmills on the front porch and the “usable” gas grill in the weeds along the back of the property. The only thing worse than the outside of this house and neighborhood is the inside of the house. The floors were dirty, rugs in shambles. Vent covers falling off the wall, dishwasher didn’t have the bottom electrical cover in place, dishes in the sink when we arrived. There was no working air conditioning, it was 82 in the house when we arrived. We had come for a fishing trip and brought a boat with us, we didn’t feel we could leave the boat at the house overnight without it being ransacked and our tackle taken out of it. We remained in the house long enough to make other accommodations at a hotel for the week, in this time we also heard what we assumed were rats in the basement. I called the owner when we left and informed her we were not staying and I would be seeking a refund, she had not responded to texts or emails to resolve this issue. I have used HomeAway for 6 years and this is the first time I’ve had a property not be what was advertised. The only reason this gets one star is because you can’t do 0 stars.
This property falls far short of the eloquence and promise of its description.
Cannot recommend this property to anyone. Did not come close to what we envisioned as a "chalet". At the rate charged we assumed it included air conditioning, it does not! Further, while we all have differing standards for cleanliness, this property did not come close to our expectations, to a point we chose to stay elsewhere. And while the listing notes its proximity to several vibrant and exciting neighborhoods, the specific location of this property does not instill a sense of security, from the unkempt nature of its grounds to the abandoned and dilapidated adjacent properties.
Besides the cleanliness concerns, the sofa I sat upon has seen better days, very uncomfortable. In addition, a second sofa squeezed into the room, would make using the dining table and chairs difficult at best. You also have to walk around a light fixture that at one time was probably intended to hang above the dining table, but now is more over the second sofa.
Unfortunately the specific address was not provided until after the refund date had passed. Our son, who lives in Detroit drove by to take a look and immediately questioned our choice and inquired if we could cancel. Since the refund period had passed I said we would stick with it and make the best of it. Unfortunately upon arriving and inspecting the property, we felt the best choice we could make was to find alternate accommodations.
Clearly, Detroit offers much better accommodation choices.