Condo, 1 chambre + lit convertible (s), 1. 5 salles de bains, (4 personnes)
Particulier / consommateur
Particulier / consommateur
- anglais, espagnol
Salle(s) de bain
Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 7 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Cela fait maintenant plus de 5 ans que nous séjournons au Sonesta, cette année nous avons passé 8 jours dans le condo de Catalina, il est parfait, et très bien équipé. Nous y reviendrons.
Thank you very much and I am happy you got a great time.
See you next time.
We thoroughly enjoyed our stay. Catalina was very responsive to texts and emails. The place was very clean and comfortable. There were many restaurants within walking distance.
We had to leave a day early and Catalina was so gracious to refund us for the day. We will definitely stay here again the next time we visit Miami.
Location great, condo in need of upkeep
The evening after check-in we noticed that the right side of the glass oven top was badly cracked and dented. I called the owner and she said she knew about that and was going to replace it in future. No apology for not notifying us however.
When we were ready to put our dinner in the oven there was a large greasy stain at back of oven bottom. We again called the owner and she said she would send her own cleaning lady over that eve. We put our dinner on hold, and the cleaning lady came the next morning as was decided. There were inadequate cleaning products in the condo for the job to be thorough. Cleaning lady was cordial and efficient however Some kitchen pans were in need of cleaning, and others had burn spots on the bottom. There were no measuring cups or spoons in kitchen. Cork screw was broken. The rollers kept falling off the bottom rack of the dishwasher.
There was no light over dining area, and inadequate lighting in the living area for evening reading. We replaced the bulb in the light ourselves.
The ironing board cover was torn and stained. Neither iron worked, so I hastily ran to dry cleaners to have grandson's shirt and pants pressed for his graduation that afternoon. I notified the owner and she said she could get another iron to us a few hours later. There was not enough time for me to wait for her.
The master bathroom exhaust fan was burned out , and upon inspection, it was heavily laden with dust.
There was no general information about the hotel amenities in the condo.
Mrs. Susan, we are sad that you feel that way because we went beyond to help you feel comfortable at our unit. We have only have 5 start reviews for our unit but after reading your review you seem to be a very hard guest to please. When you told us about the stain was late in the afternoon so the cleaning person was not available to get there immediately specially at Miami rush hour traffic. Next day at 9am she was there and the stain was small grease in the back of the oven, it took 10 seconds for the cleaning lady to clean it. About the glass stove top there is a small crack that does not affect the use of the stove and it has been like that for a long time and no one has complaint about it. Also, first time someone complaints about the lighting, there are plenty of lamps around to have lighting in the unit besides during the day the unit has all the lighting from outside so this complaint I really do not understand. We have 2 irons for the same reason to avoid any issues if one does not work to have the other one ready. When you told us about the iron we said that we will bring you one but it would take 1 hour to get there while we buy a new one and because it is Miami so the traffic is really bad. We even offered you to pay for the cleaning if you were going to use it. We are proud to give our guest the best service ever and we keep upgrading our unit and updating the pictures in the website to make sure our guest see the unit how it is. About the hotel amenities everything is listed through VRBO and explains everything that you have access. Again, our guest see the convenience of having a 24/7 front service, accessibility to all the hotel amenities and the free parking and specially that we are willing to help our guest no matter the request. Sincerely,
Most enjoyable stay!
Most enjoyable! Staff friendly and helpful. Unit clean and met our needs. Appreciated free parking.
One suggestion: perhaps include Kleenex and shampoo?
We would definitely stay there again!
Loved pool and restaurant!
Thank you for the great review! If you ever come back just check the calendar and let me know. Have a great day. Sincerely Catalina
Convenient to UMiami!
Catalina's condo was a great alternative to a regular hotel room. The included parking spot was a plus! The proximity to UMiami made it a good choice for commencement weekend. Catalina was quick to respond to my questions and was very flexible when I had a last minute need to shorten my stay by 1 night. I would definitely stay again.
Thank you for you review and I am glad you had a great time.
Racquet Ball Court dans l'hôtel, Piste cyclable par Bay, Grand Marina à Dinner Key, Coconut Grove Bibliothèque côté, une aire de jeux pour enfants avec aire de skate board à travers la rue Peacock Park, Chien marchant dans Peacock Park, Coconut Grove Art Festival en face de l'Hôtel , Coconut Grove Sailing club à travers la rue, Antiquités spectacles au Dîner Auditorium Key souvent, le vélo grâce à Marina, bateaux et des quais à louer à Dinner Key Marina, CocoWalk magasins à travers la rue, les restaurants en plein air partout, Dog Park sur Virginia street juste au sud de Bird route Films, à travers la rue, Barnes et Nobel côté de la rue, beaucoup plus grands magasins, restaurants, loisirs, etc. trop d'endroits pour s'amuser pas assez d'espace pour énumérer le !!