Gérant immobilier / professionnel
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:21
Occupants maximums:14 (peut accueillir jusqu’à 14 adultes)
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %.
The grounds and facilities were great; condo and property manager-not so much
The grounds and facilities were great; however, one of our units had no air conditioning for four of our 7 day stay. When addressed with the property manager, she was rude and said that, "This is Maui- I can't force people to work." I filed a complaint with the rental company and have yet to hear from them or the owner on how to make this right. I waited to write this review hoping we could resolve this. It's been a week and no resolution. It's so unfortunate for the reputation of the Papakea Resort that a property owner can be so irresponsible.
Papakea Resort is indeed a nice resort and cases like this rarely happens. The property manager tried to look for a repairman as soon as she got the call from the guest unfortunately no one was available right away. The AC issue is now resolved.