Gérant immobilier / professionnel
Arizona Elite Propertites
Salle(s) de bain
Soirées/évènements non autorisés
Adaptée aux enfants
Âge minimum du vacancier principal:25
Occupants maximums:8 (peut accueillir jusqu’à 8 adultes)
Les réservations annulées ne seront pas remboursées.
House was great. Only one issue with pool and it was handled within the hr. Would definitely rent again.
Whew, glad we were on top of it. We loved having you. The Elite Vacation Rentals Team.
Met our needs but needed some work
Backyard area was awesome. Pool and hot tub and out door grill area was great. Nice outdoor seating options which was really nice.
House is spacious.
Safe & quiet neighborhood.
AC worked in half the house (upstairs)
Nice sitting areas in the home.
House is reasonably priced.
Pool lady came and helped us keep it clean and refresh chemicals and gave us instruction on how to work things.
There was no instruction book like wifi password, trash day, how to get the pool & hot tub warmed up- We had to figure that all out. The AC unit that cooled the downstairs was not working properly. Our baby monitor picks up temperature & it was between 80-86 degrees in the master bedroom for our entire stay. They took a small amount of money off our stay and offered for us to go to a different house. We didn't move locations. With 4 kids, 1 car, fridge full of food it would have been difficult so we were constantly trying to get the air to flow around the house. We bought fans to help circulate the air & drano to unclog the tub upstairs and tried to vacuum up all the dog hair that covered our clothes constantly. We bought plastic bed covers for the mattresses for cleanliness reasons. Pillows and bedding needs to be updated. We stayed for 17 days so we did a lot of cooking. Kitchen has very very basic supplies so we made due with what we had.
Everything costs money if you want to have it ... pool being heated, rental fees, deposit, cleaning fees...So we paid the money to make sure we had a good time, We did a lot of work that we shouldn't of had to do & constantly complaining and getting people over to that house to fix stuff is a whole other thing I don't want to do on vacation.
At times in private homes AC issues can arise and we are always immediately on top of them. Offering solutions like a different home, or a refund due to inconvenience is our way of immediately trying to rectify the situation.
As far as a book in the home, 7 days in advance every guest is provided all of the information needed to have a successful visit, wifi, lockbox, parking instructions, trash days etc. It seems unlikely that you did not receive all of this information, as you got into the home for your stay. Printing out dynamic information and leaving in a home to change is not something we do any longer as our clients like to have things at their fingertips and on their smart phones.
Our pool service is top notch. When gas pool and spa heat are required we set that up for you so are worry free .
Our homes are professionally cleaned and we do not allow pets, but the owners had a dog some time ago when they lived in the home.
Other than the AC, we are uncertain of the constant worry of getting people to help is an accurate statement but appreciate your insightful comments.
Amazing Vacation Home
We spent a week in this beautiful home. It met all our needs and then some. First, we loved the safe neighbourhood. It was close enough to good shopping and restaurants but away from the busy city and any crime. The house was super clean and had everything we needed. We loved how dog friendly it was, it even had the cutest little dog room built under the stairs complete with it's own dimmer lights. Everything was perfect, the only advice I have is to make sure you pay for the pool to be heated otherwise it is way too cold to swim in. We had only one complaint which was we requested/paid for the pool to be heated but it wasn't upon arrival and did not get done until a few days into our stay(as it was the weekend and the pool guy didn't come until Monday morning) so maybe send a reminder to them the day before you arrive to make sure the heat is turned on. I never did follow up to see if we were charged still for those two days without heat. Otherwise, we had a great stay and would definitely stay here again!
Hip Hip Hurray. We loved having you and can't wait to see you again. The Elite Vacation Rentals
Wonderful location with secluded backyard oasis
Wonderful home that provided everything we needed for a month long getaway. Plenty of room for when the kids and grandkids came for a long weekend. We had a couple of issues with landscaping lights and heating, but the managers were very responsive and had everything taken care of very quickly.
Thank you for staying with us in Sunny Arizona. Hope to see you again soon.
Good Value Great Back Yard
Overall, this was a very good VRBO experience. It was our first time staying south of the Phoenix airport. We wanted a larger house this trip so our adult children could drop in to join us. The house was good value for a spacious home with lots of bedrooms and room to spread out. Everything in this area was less expensive compared to our prior visits to Scottsdale (food, restaurants, golf). This was also our first time renting from non-owners on VRBO & we were initially a bit nervous with a very detailed contract and check-in process. No need as the management company (Elite) was extremely responsive, as was Adam, the owner of the pool cleaning service, who dropped by a couple times to show us how to heat the spa and keep the pool clean between weekly service calls. Our deposit was returned within days of our departure. The back yard and pool area was great and suitable for a full house, but the pictures on VRBO make it look much bigger than it is. It is very private and sunny from early morning until late afternoon. We bought an umbrella for early morning shade as there was none. We regularly enjoyed the large, easy to start BBQ. The kitchen didn’t seem all that well equipped but we had everything we needed including important items like a good coffee maker and excellent blender. The bed in the master was super comfortable and the other beds were OK. The house was an easy drive (20-30 minutes non-rush hour) to both the Phoenix and Mesa airports for pick-ups and drop offs. The neighbourhood is OK; we spent most of our time golfing or in the back yard. There is currently lots of construction in the neighbourhood and adjacent roads and the back yard got a bit dusty at times. We used the power washer from the garage after a dust storm which helped. We found some great golf nearby at half of the cost of our favourite Scottsdale courses: at Whirlwind, 12 minutes away, AK Chin, 30 minutes away, and Foothills, a local public course, only 5 minutes away. We were 45-50 minutes from our favourite Scottsdale courses: Troon North, TPC, Kierland and a similar distance to Sunridge Canyon in Fountain Hills. If you rent this house and arrive during the weekend, suggest you ask someone to meet you on arrival so your check-in and set-up goes well (getting in, turning on TV's, etc).
This was a great place for our 10 day vacation.
We travelled with 2 families including 4 adults and 4 kids - 2months, 3 years, 4 years, 6 years.
-open floor plan
-4 rooms and bathroom upstairs
-huge master bedroom with ensuite and large walk-in closet on main floor
-half bath off main living room
-very private backyard
-plenty of outdoor seating
-well lit BBQ area
-nice family-friendly pool and grass area
-well stocked kitchen and linen closet
-5 min drive to grocery stores and restaurants
-10 min drive to South Mountain hikes
-dog hair everywhere on main floor and couch sometimes smelled of wet dog
-nearby playground closed to public... however there is a park that is a quick drive away or walkable for older children
Thank you for staying with us in Sunny Arizona.
The Elite Vacation Rentals Team