2 Chambres, 2 Salles de bains, Pour 6
Particulier / consommateur
Salle(s) de bain
Soirées/évènements non autorisés
Animaux non bienvenus
Adaptée aux enfants
Âge minimum du vacancier principal:25
Les réservations annulées au moins 60 jours avant le début du séjour pourront être remboursées à hauteur de 100 %. Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 50 %.
We enjoyed the property and location! Great place to stay!
Thank you for staying with us. We appreciate your kind words.
Very Pleased! Great Location, View and Customer Service!
The Unit is as advertised. The photos are representative of the property and the location was great!
When we got there at 4:30 pm, we did have a bit of a surprise as the unit had not been cleaned. Called the owner who was on vacation herself. She was sincerely apologetic and promised a swift resolution. Within an hour the cleaning service was on site and the problem was SOLVED!
We loved the location, the view, the walk to the beach was short and the section of the beach was excellent.
Ohhh, the A/C was AWESOME! We have had many rentals where it was inadequate or just ok went in hot locations. This A/C could send you running for the covers. A nice plus after a long day out in the hot sun!
If we return to Gulf Shores we would definitely be interested in renting this unit again!
Thanks so much, Deana for coming through so quickly and solving the problem!
Thank you for such kind words. We strive to make sure you have a wonderful stay and sincerely apologize for the miss up on the cleaning. We look forward to having you stay with us again.
We arrived to find the condo spacious and clean. We loved the location and that Ike’s had chairs and umbrellas available for rent. My only recommendation would be to have a few cleaning supplies to use after cooking and eating at the glass table. Look forward to staying at Island Royale again!
Thank you for staying with us and we will look into the cleaning supplies.
The pictures don’t do it justice!
We had an awesome stay! Great communication with the property manager and everything exceeded our expectations!! Beautiful, clean, and everyone I interacted with was so kind!! We will be back!!!
Thank you for your kind words. We are so glad you enjoyed your stay. We hope you can come back soon.
Not crazy about it.
Bathrooms were not that clean. Hair on the floor in both bathrooms. The bathroom rugs need to be washed. The toilet in master bedroom messed up and leaked all over the carpet in the master bedroom. Called and they sent a plumber to fix it. They also sent a cleaning crew. The cleaning crew left big fans to dry the water. It smelled like mildew and the fans were so loud. We ended up leaving a night early. I emailed and told the manager we were leaving and why but never heard anything else from her. We wouldn’t stay there again.
We are so sorry you weren't happy with your stay. We did find out the leak was caused from a condo above our unit. We wanted to be sure to dry out the carpet and take care the problem immediately. Unfortunately, this issue was somewhat out of our control. We worked with the association and they were able to get it resolved. We certainly wished you would have mentioned the issues with the cleanliness of the bathrooms during out many phone calls. We would have addressed it immediately. We issued a $150 courtesy credit to you for any inconvenience this may have caused. We strive for all guests to be happy and satisfied with their stay. Thank you for staying with us and we certainly hope you would consider staying again.
The air conditioner quit the first night and the toilet was clogged the third day. However, the manager and the owner took care of both problems very quickly. We were very grateful for their promptness. When we arrived to check in, there was no one in the gatehouse, and there was only one cart available to carry all our things. It had a beautiful view from the balcony!
Thank you for staying with us. We apologize for the few maintenance issues that you had during your stay. Unfortunately, just like in personal homes, maintenance issues in condos can occur at the most inopportune times. Thank you for being patient as we resolved them. We certainly hope you will stay with us again.